Last updated: 15 September 2026
These Terms of Use explain the rules that apply when you access or use the Stairlift Compare website and our stairlift comparison and quote services.
By using this website, you agree to these Terms of Use. If you do not agree with these terms, please do not use the website or submit a quote request.
1. About Stairlift Compare
Stairlift Compare is an independent comparison and lead-generation service designed to help users research stairlifts, understand potential costs and connect with stairlift providers.
Our website provides information about stairlift types, manufacturers, providers, pricing and related services.
Where you request a quote, we may pass the information you provide to one or more relevant stairlift providers who may contact you directly.
Website: Stairlift Compare
Email: info@stairliftcomparison.co.uk
2. Our Comparison Service
Stairlift Compare provides information intended to help you research and compare stairlift options.
We are not a stairlift manufacturer, installer, engineer, medical professional or healthcare provider.
Unless expressly stated otherwise, we do not manufacture, supply, install, maintain or repair the stairlifts featured on our website.
Any contract for the purchase, rental, installation, servicing or maintenance of a stairlift will normally be between you and the relevant stairlift provider.
The provider’s own terms and conditions will apply to that relationship.
3. Requesting Stairlift Quotes
You may use our website to request quotes from stairlift providers.
To provide this service, we may ask for information including your name, telephone number, email address, postcode, staircase type and details about the stairlift you require.
By submitting a quote request, you are asking us to use the information provided to identify relevant providers and, where appropriate, share your enquiry with them.
Those providers may contact you directly by telephone, email or other appropriate means in relation to your enquiry.
Submitting a quote request does not oblige you to purchase, rent or otherwise proceed with any stairlift or service.
4. Stairlift Providers
We aim to connect users with suitable stairlift providers. However, inclusion of a provider on Stairlift Compare does not constitute a guarantee or warranty regarding that provider.
Providers are responsible for their own products, services, quotations, surveys, installations, warranties, customer service and contractual obligations.
Before purchasing a stairlift, you should satisfy yourself that the provider, product, price, warranty and proposed installation are suitable for your requirements.
You should carefully review the provider’s own terms and conditions before entering into a contract.
5. Prices and Cost Estimates
Prices displayed on Stairlift Compare are intended to provide a useful indication of potential stairlift costs.
Actual prices can vary significantly depending on factors including:
- Staircase length and configuration
- Straight or curved installation
- Number of bends or landings
- Rail requirements
- Stairlift model
- Weight capacity
- Powered features
- Outdoor requirements
- Installation complexity
- Property access
- New or reconditioned equipment
- Optional extras
- Provider pricing
Unless expressly stated otherwise, prices displayed on our website should be treated as guides or estimates rather than guaranteed quotations.
The final price will be determined by the stairlift provider and may require a home survey or assessment.
6. Ratings, Rankings and Reviews
Stairlift Compare may display provider ratings, rankings, review scores or other comparison information.
These are intended to help users research potential providers and should not be treated as guarantees of quality, suitability or future performance.
Ratings and rankings may be based on factors such as publicly available customer reviews, pricing information, warranties, product ranges, service information and other criteria we consider relevant.
Information and ratings may change over time.
A provider’s position within a comparison does not guarantee that it will be the best provider for your individual circumstances.
Where a rating originates from a third-party review platform or another external source, that information may be subject to the third party’s own methodology and terms.
7. Top Rated and Other Labels
We may use labels such as “Top Rated”, “Best Value”, “Recommended” or similar descriptions to highlight particular providers or products.
These labels represent our assessment based on the information and comparison criteria available to us at the relevant time.
They do not constitute a guarantee, certification or assurance that a particular provider will be the most appropriate choice for every customer.
You should always consider your own circumstances and compare quotations before making a decision.
8. Accuracy of Information
We aim to ensure that information published on Stairlift Compare is useful, accurate and up to date.
However, stairlift prices, models, warranties, product specifications, availability, company information and other details can change.
We therefore cannot guarantee that every piece of information on the website will always be complete, accurate or current.
Where precise information is important to your purchasing decision, you should confirm it directly with the relevant stairlift provider.
We may update, correct or remove website content without notice.
9. No Medical Advice
Information on Stairlift Compare is provided for general informational and comparison purposes.
Nothing on this website constitutes medical, clinical, occupational therapy or other healthcare advice.
A stairlift may not be appropriate for every person or every property.
If you have concerns about whether using a stairlift is suitable for you or another person, you should seek appropriate professional advice.
Do not rely on information provided through Stairlift Compare as a substitute for advice from a doctor, occupational therapist or other suitably qualified professional.
10. Home Surveys and Installation
A stairlift provider may need to conduct a home survey before recommending a particular stairlift or confirming a final price.
The relevant provider is responsible for assessing whether a stairlift can be safely installed at the property.
Stairlift Compare does not carry out structural assessments, staircase measurements or installation surveys unless expressly stated otherwise.
Any installation dates or timeframes shown on our website are indicative and may vary depending on the provider, product availability, staircase configuration and other circumstances.
11. Your Responsibilities
When using Stairlift Compare, you agree to provide information that is accurate and reasonably complete.
You must not knowingly:
- Provide false or misleading information
- Submit another person’s personal information without appropriate authority
- Attempt to interfere with the operation or security of the website
- Use automated systems to scrape or extract website content without permission
- Introduce viruses, malware or other harmful technology
- Attempt to gain unauthorised access to the website or its systems
- Use our services for unlawful or fraudulent purposes
We may restrict or prevent access to our services where we reasonably believe they are being misused.
12. Third-Party Websites
Stairlift Compare may contain links to stairlift providers, manufacturers, review platforms and other third-party websites.
These links are provided for convenience and additional information.
We do not control third-party websites and are not responsible for their content, availability, security, privacy practices or terms.
A link to another website does not necessarily mean that we endorse everything published on that website.
13. Commercial Relationships
Stairlift Compare may receive a fee, commission or other commercial benefit when we introduce a user to a stairlift provider or when a user takes certain actions through our website.
Such commercial arrangements help support the operation of our comparison service.
Where appropriate, we aim to distinguish commercial relationships from independent editorial information.
The existence of a commercial relationship does not remove your responsibility to consider whether a provider and quotation are appropriate for your individual circumstances.
14. No Guarantee of Quotes
Submitting your details through Stairlift Compare does not guarantee that you will receive a particular number of quotes or that a provider will be able to offer you a stairlift.
The availability of quotations can depend on factors including your location, staircase configuration, requirements and the providers currently available through our service.
We do not guarantee that the cheapest quotation available in the entire market will be provided through Stairlift Compare.
15. Intellectual Property
Unless otherwise stated, the content created for Stairlift Compare, including website copy, graphics, branding, layouts, comparison content and other original materials, belongs to us or is used under appropriate permission.
You may view and use the website for personal, non-commercial purposes.
You must not reproduce, republish, sell, distribute or commercially exploit substantial parts of our website without prior written permission.
Third-party company names, logos, trademarks and product names remain the property of their respective owners.
16. Website Availability
We aim to keep Stairlift Compare available and operating correctly, but we cannot guarantee uninterrupted access.
We may temporarily suspend, restrict or change access to all or part of the website for maintenance, security, technical or operational reasons.
We will not be responsible for temporary website unavailability where this is outside our reasonable control.
17. Limitation of Liability
Nothing in these Terms of Use excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to applicable law, Stairlift Compare is not responsible for losses arising solely from your contractual relationship or dealings with an independent stairlift provider.
We are not responsible for a provider’s products, workmanship, installation, pricing, availability, representations, warranties, customer service or failure to fulfil a contract.
If you experience a problem with a stairlift or installation, you should contact the company that supplied or installed it.
Nothing in these terms affects any statutory rights you may have as a consumer.
18. Privacy and Personal Information
Our use of your personal information is explained in our Privacy Policy.
When you submit a quote request, your information may be shared with selected stairlift providers for the purpose of responding to your enquiry.
Please read our Privacy Policy before submitting personal information through the website.
19. Changes to These Terms
We may update these Terms of Use from time to time.
Changes may be made to reflect updates to our website, comparison service, business model, provider network or applicable laws and regulations.
The latest version will be published on this page together with the date it was last updated.
Your continued use of the website following an update will be subject to the latest version of these terms.
20. Governing Law
These Terms of Use are governed by the laws of England and Wales.
If you are a consumer resident elsewhere in the United Kingdom, you may also benefit from mandatory legal protections applicable in your place of residence.
Any disputes will be dealt with by the courts with jurisdiction under applicable UK law.
21. Contact Us
If you have any questions about Stairlift Compare or these Terms of Use, please contact us:
Stairlift Compare
info@stairliftpricecomparison.co.uk